People have a false understanding of what our legal system is like - how it works/operates - from shows like 'Law and Order,' which suggest that lawyers appear on demand and do a tremendous amount of investigation and background research.

In this quote, Michelle Alexander criticizes the inaccurate portrayal of the legal system in popular media, particularly in shows like "Law and Order." She points out that these portrayals create a false understanding of how the legal system operates, often suggesting that lawyers can easily appear on demand and are involved in intense investigation and background research. In reality, the legal process is much more complex, with limitations on the resources and time available for thorough investigation, especially for public defenders or those working on tight budgets.

Alexander is highlighting the difference between the dramatic representations seen on television and the realities of legal work. In shows like "Law and Order," characters often have the ability to conduct immediate investigations and quickly solve cases, giving viewers the impression that legal professionals can always be proactive and thorough in their work. This portrayal overlooks the constraints that many lawyers face, such as the overwhelming caseloads, lack of resources, and systemic challenges within the legal system.

By pointing out these discrepancies, Alexander is urging the public to reconsider their perceptions of the justice system and the role of lawyers. Media portrayals tend to simplify the legal process, making it seem more efficient and glamorous than it is in reality. This can lead to a misunderstanding of how cases are handled in real life, particularly in the context of criminal justice, where underfunded legal teams might not have the time or resources to conduct deep investigations.

Ultimately, Alexander’s quote serves as a reminder of the gap between fictional depictions and the actual complexities of the legal profession. She encourages a more nuanced understanding of the justice system, one that accounts for the resource constraints and challenges that many lawyers face, rather than the idealized and simplified version shown on television.