Computers in general, and software in particular, are much more difficult than other kinds of technology for most people to grok, and they overwhelm us with a sense of mystery.

In this quote, Om Malik reflects on the complexity of computers and software, suggesting that they are often much more difficult for most people to grok (understand) compared to other types of technology. He highlights the inherent mystery and complexity that surrounds computers, especially for those who don’t have a technical background. This sense of being overwhelmed by technology can create a barrier to fully understanding how computers and software work, even though they have become an integral part of modern life.

Malik’s use of the word grok, which means to understand something deeply and intuitively, underscores the difficulty many people face in truly comprehending the inner workings of software. While physical technologies like household appliances or even cars may be more straightforward for the average person to grasp, software and computers are often more abstract and layered, requiring specialized knowledge and skills. This contributes to the feeling that technology is not just difficult to understand, but that it holds an almost mysterious power over us.

The quote also speaks to the alienation that can occur when technology becomes increasingly complex. As computers and software become more integrated into every aspect of our daily lives, the average person may feel disconnected from how they work, which can lead to a sense of dependency and frustration. Malik points out that this mystery surrounding software creates a divide between the creators and users of technology, making it harder for people to engage with or feel empowered by the tools they use.

Ultimately, Malik’s statement highlights the gap between the technical knowledge required to truly understand computers and the average person’s ability to grasp how these technologies work. It points to the broader challenge of making technology more accessible and understandable for everyone, not just those with specialized training in the field.