At home, we're listening to TV or playing with our computers, so our entertaining is rusting. We don't know how to be good hosts and guests in business situations.

In this quote, Letitia Baldrige reflects on how modern technology, such as TV and computers, has impacted our ability to engage in traditional forms of entertainment and social interaction. She suggests that the constant exposure to screens has led to a decline in our skills as hosts and guests, particularly in business situations. Baldrige argues that people are becoming less adept at the interpersonal aspects of hospitality and socializing, which are essential in both personal and professional settings.

Baldrige’s statement highlights a shift in how we spend our time at home. Instead of engaging in meaningful face-to-face interactions, many people are more likely to be passive consumers of media, whether through watching television or using computers. As a result, our social skills—the ability to host guests, engage in conversation, and build relationships—are not being practiced and are, metaphorically, "rusting." This decline in social proficiency can create challenges, particularly in business environments, where effective hosting and guest behavior are key to building strong professional relationships.

The origin of this quote comes from Baldrige’s work as a business etiquette expert and author. She was known for her expertise in social and professional etiquette, particularly within the context of business interactions. Baldrige believed that good manners, both at home and in professional settings, were vital to success. Her focus on business etiquette and social engagement is reflected in this statement, which critiques how technology is impacting traditional skills like hosting and guesting.

Baldrige’s quote serves as a reminder of the importance of practicing hospitality and social skills, especially in a world where technology can sometimes create distance between individuals. She emphasizes that building strong, personal connections requires more than just the convenience of digital tools—it requires effort in cultivating relationships, both at home and in the workplace.