"Every human has four endowments- self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change."

"Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships."

"Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems."

"Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for."

"If you get into a Broadway show and it doesn't work, you're a failure. And if it does work, you may be stuck for who knows how long. It just doesn't sound great to me!"

"The main benefit of the book for the more experienced practitioners is as an evangelical tool. The book will give you some ways of expressing the value and importance of your work that you may not have had before."

"The people who make art their business are mostly imposters."

"Thank you... motion sensor hand towel machine. You never work, so I just end up looking like I'm waving hello to a wall robot."