"In the last analysis, what we are communicates far more eloquently than anything we say or do."

"Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for."

"Historically, the family has played the primary role in educating children for life, with the school providing supplemental scaffolding to the family."

"Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships."

"Change brings opportunity."

"Many European guys go to the N.H.L. at a young age, even without knowing English. But they quickly adapt to new conditions, another game, a new country. They are also young, receptive, can move mountains."

"The pace of technological change in recent years has been both impressive and positive for consumers."

"A peaceful heart knows that every challenge is an invitation to grow stronger."