"A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers."

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Insight & Reflection

Words carry weight, and Lisa Gansky's insight into gratitude is no exception. It serves as a gentle reminder that amidst the chaos of modern life, timeless wisdom still holds the power to guide our decisions and clarify our values.

About Lisa Gansky

Lisa Gansky is an American entrepreneur and author.

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Editorial Note: This quote is curated and fact-checked by the ShortQuote Editorial Team. Verified Literature Specialist.