"It's sad that we have become so accustomed to bad service that we're shocked when we get good service."

"I don't think business news is just for old white men with money."

"We're teaching our kids that attributes as vague and relatively meaningless as a toothy smile or a fine head of hair make a fine statement about a person."

"Mere parsimony is not economy. Expense, and great expense, may be an essential part in true economy."

"Reality is merely an illusion, albeit a very persistent one."

"Children make you a better everything. Daughters open up a whole different sensibility to you. When you have children, it focuses you on them as opposed to on yourself."

"The more enlightened our houses are, the more their walls ooze ghosts."