To make flexibility work, it is not only necessary to change our attitude about who is a good worker and who is not, but we have to train managers at all levels to recognize the difference between the number of hours worked and the quality of work produced.

This quote by Madeleine M. Kunin emphasizes the importance of changing our attitude toward work, particularly in the context of flexibility. Kunin argues that traditional measures of productivity, like the number of hours worked, are not the best indicators of a person’s effectiveness. Instead, the focus should shift to the quality of work produced. This mindset is essential for making flexible work arrangements successful.

The meaning behind the quote stresses the need for a cultural shift in how we define a good worker. It’s no longer about simply clocking in long hours, but about the value and impact of the work someone delivers. Kunin highlights the critical role of managers at all levels in recognizing and evaluating this difference, which requires proper training to support and manage flexible work effectively.

Madeleine M. Kunin, a former governor and advocate for progressive workplace policies, often addresses issues related to work-life balance and organizational change. Her insight reflects a forward-thinking approach to managing talent in a modern, dynamic workforce.

In summary, the quote encourages organizations to rethink traditional productivity standards and invest in training leaders to appreciate and measure true work quality. It underscores that embracing flexibility requires both attitude change and managerial skills to foster a productive and supportive environment.