The fact that millennials are fast at communication and expect transparency and don't feel comfortable with hierarchy gets interpreted as us being impatient or entitled. These traits are perfectly normal given that we're the first digital natives.

Caroline Ghosn’s quote addresses the unique characteristics of the millennial generation, particularly their approach to communication, transparency, and hierarchy in the workplace. She argues that millennials are often labeled as impatient or entitled because they prioritize fast communication and demand openness from organizations. However, Ghosn believes that these traits are perfectly natural, considering millennials are the first generation to grow up as digital natives, accustomed to the rapid flow of information and the ease of communication afforded by technology.

The expectation of transparency reflects millennials' desire for clear and honest communication, which has been shaped by their constant exposure to information and real-time updates. This contrasts with older generations who may be more accustomed to hierarchical structures and less open dialogue. Millennials, accustomed to accessing information instantly online, value being informed and included in decision-making processes, leading them to question traditional hierarchies in favor of more open, collaborative environments.

Ghosn’s statement also challenges the negative stereotypes often associated with millennials, suggesting that their communication style and expectations are not signs of entitlement, but rather a product of their digital upbringing. Growing up in an age where information is freely available and quickly shared has conditioned them to expect similar openness and efficiency in both personal and professional contexts. As the first generation to experience this digital revolution, millennials have developed a different set of norms and values around communication and leadership.

In essence, Ghosn’s quote emphasizes that millennials' expectations for transparency and directness are not unreasonable but are instead an adaptation to the technological world in which they were raised. These traits are a natural extension of their digital native identity, shaping how they interact with others and how they approach organizational structures.