I'm the biggest fan of face-to-face communication.

The quote "I'm the biggest fan of face-to-face communication" by Mary Dillon highlights her strong belief in the value of in-person interaction over digital or remote communication. Dillon’s words suggest that direct, personal communication is the most effective way to build genuine relationships, foster trust, and convey emotions clearly. By emphasizing face-to-face interaction, she underscores the importance of non-verbal cues, such as body language and facial expressions, which can often be lost in virtual or written exchanges.

Dillon, known for her leadership in the corporate world, particularly in roles involving marketing and customer service, likely values face-to-face communication because it allows for a more authentic connection. In the business context, meeting in person can help create a deeper understanding of a person’s needs, concerns, or perspectives, which can lead to more effective problem-solving and decision-making. It fosters genuine rapport, which is often more challenging to establish through digital communication channels.

The quote may also reflect Dillon's emphasis on building strong relationships and engagement in both personal and professional settings. As a leader, she might believe that the foundation of any successful partnership—whether internal or external—begins with clear, direct communication. Face-to-face interactions are often seen as the most honest and meaningful form of exchange, and Dillon seems to view them as essential for effective leadership and collaboration.

The origin of this quote likely stems from Dillon’s experience as an executive and entrepreneur, where building strong, trust-based relationships is critical. Her career has involved shaping corporate cultures and emphasizing the importance of human connection in the age of technology. By prioritizing face-to-face communication, Dillon advocates for a more personalized approach to both business and life, where individuals are valued beyond the pixels on a screen.