I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.

The quote "I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it" by Howard Schultz emphasizes the importance of transparency in leadership. Schultz suggests that effective leaders must be truthful and open with their teams, as this builds trust and credibility. Transparency, in his view, is the currency that enables leaders to create meaningful connections with their people.

Schultz also highlights the need for vulnerability at certain moments, though he clarifies that it should not be constant. Leaders must be willing to share their true selves—their soul and conscience—with their teams when the situation calls for it. This openness helps to humanize leaders and make them more relatable, fostering a deeper connection and encouraging others to be open as well. However, Schultz points out that this vulnerability should not be overused, but rather reserved for moments when it is most impactful.

The origin of this quote comes from Schultz’s time as the CEO of Starbucks, where he emphasized building a company culture based on openness, honesty, and authenticity. Under his leadership, Starbucks became known for its emphasis on social responsibility and strong relationships with employees and customers. Schultz’s approach to leadership was shaped by his belief that genuine connection with people is key to building a successful and sustainable business.

Ultimately, Schultz’s quote underscores the idea that leadership is not just about authority, but about fostering trust and understanding through transparency and authenticity. By sharing your true self with others, you inspire loyalty and create a more collaborative and supportive environment. True leadership, according to Schultz, is grounded in being open and real with those you lead.