Daniel Goleman has proven that two-thirds of the success in business is based upon our Emotional Intelligence as opposed to our IQ or our level of experience. As we look for the next crop of future CEOs, maybe it's time for America's corporations to start interviewing grads from the psychology master's programs rather than the M.B.A. programs.

In this quote, Chip Conley highlights the importance of Emotional Intelligence (EQ) in the business world. He references Daniel Goleman, who has conducted extensive research demonstrating that two-thirds of business success is rooted in emotional intelligence rather than traditional markers such as IQ or experience. This suggests that the ability to manage emotions, understand others, and navigate social complexities can be more influential than analytical or technical skills in leadership positions.

The quote also raises the idea that future CEOs might benefit from a background in psychology, rather than the typical M.B.A. programs. By focusing on empathy, self-awareness, and interpersonal skills, psychology graduates might bring a more nuanced, human-centered approach to leadership. This insight challenges the traditional business education paradigm and encourages a broader view of what makes a successful leader.

The origin of the quote ties into a broader discussion about the role of Emotional Intelligence in leadership. Goleman’s work in the 1990s revolutionized how emotional skills are perceived in professional environments, and Conley uses this framework to propose a shift in corporate hiring practices. By suggesting that psychology graduates may be better suited for leadership roles, Conley advocates for a more emotionally aware and socially adept form of leadership.